Guest Post from TaxJar Find a Human in every State to talk to about Sales Tax

How to Talk to a Human about Sales Tax in Every State

sales tax questionsIn our Sales Tax for eCommerce Sellers Group on Facebook, an eCommerce seller with a specific question sometimes has no choice but to contact his or her state’s taxing authority. This can be easier said than done. State customer service phone numbers can be hard to find, and then callers can be directed through a maze of options before getting your answer.

To make your life a little easier when calling your state’s taxing authority, we put together this list. Find the state you need to call below and follow the steps to get to an actual helpful human who can answer your sales tax questions.

Sign up for TaxJar:

Phone Number: 334-242-1170
A representative immediately picks up! However, depending on your specific question, you’ll likely get bounced around to various people first.

Phone Number: 602-255-2060
Press 1 for English then 0 for the “next available rep” option.

Phone Number: 501-682-7104
A representative immediately picks up!

Phone Number: 1-800-400-7115
Press 1 for English, 7 for Main Menu, 2 for Sales & Use Tax, finally 8 for All Other Tax Questions.

Phone Number: 303-238-7378
Press 4 for Sales Tax & More, then 5 for Sales Tax, finally 0 for Account Manager.

Phone Number: 860-297-5962
Press 5 for Representative, 2 for Sales Tax, finally 3 for more options to get someone for your specific problem.

Phone Number: 1-800-352-3671
Press 1 for English then 0 for Representative (hidden option).

Phone Number: 877-423-6711
Press 1 for Business then 4 for Sales Tax Questions.

Phone Number: 808-587-4242
Press 1 for Touch Tone Phones then 0 for Representative.

Phone Number: 1-800-972-7660
Press 0 for Representative or just stay on the line.

Phone Number: 1-800-732-8866
Say “Agent,” then “Sales Tax,” then say your Illinois tax number.

Phone Number: 1-800-457-8283
A representative immediately picks up!

Phone Number: 1-800-367-3388
Press 4 for Other Tax Questions then 3 for Sales and Use Tax.

Phone Number: 785-368-8222
Press 5 for Other Tax Representative then 2 for Sales and Use Tax Representative.

Phone Number: 502-564-5170
Press 0 to speak to an Operator.

Phone Number: 855-307-3893
Press 2 for Business Tax then 3 for Other Business Questions.

Phone Number: 207-624-9693
This is a number specific for sales tax division number, so you can listen to all the various options or just hit 4 for “All Other Calls.”

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Phone Number: 1-800-638-2937
Press 1 for English then 5 for Business.

Phone Number: 617-887-6367
Press 2 for Business, 1 for Sales Tax, and finally 3 for Other Inquiries.

Phone Number: 517-373-3200
Ready for this? Here we go: press 3 for Sales Tax, 2 for Registered Sales Tax Questions, 3 for Sales Tax, 1 for Sales Tax (yes, again), 4 for Other Questions, then finally enter your account info.

Phone Number: 651-296-6181
Press 5 for Other Sales Tax Options.

Phone Number: 601-923-7015
Press 2 for All Other Sales Tax Options.

Phone Number: 573-751-4450
A representative immediately picks up! However, expect to be transferred around to find the answer you need.

Phone Number: 402-471-5729
Press 2 for Business then press 5 for “Other.”

Phone Number: 866-962-3707
Press 1 for Sales Tax and Other Tax Questions.

New Jersey
Phone Number: 609-292-6400
Press 5 for Sales Tax and Other Business Tax Questions. Be prepared to wait!

New Mexico
Phone Number: 505-827-0700
Press 7 for All Other Inquiries.

New York
Phone Number: 518-485-2889
Press 1 for English, 3 for Other, finally 5 for Other (again).

North Carolina
Phone Number: 877-252-3051
Another ridiculously convoluted one: Press 1 for English, 4 for Sales and Use Tax, 2 or Sales and Use Tax, 2 for Sales and Use Tax (seriously, three times), 6 for Other, 0 for Agent, then finally 3 for Continue.

North Dakota
Phone Number: 701-328-1246
A representative immediately picks up!

Phone Number: 888-405-4039
Press 2 for Sales and Use Tax, 1 for Sales and Use Tax, 9 for Representative, 2 for Additional Info, finally 2 for No Account Number.

Phone Number: 405-521-3160
Press 0 for a Representative.

Phone Number: 717-787-1064
Press 0 or enter you Tax ID then 3 for Sales and Use Tax.

Rhode Island
Phone Number: 401-574-8955
Press 2 for Sales and Use Tax.

South Carolina
Phone Number: 803-898-5000
Press 3 for Sales Tax then 2 for General Information.

South Dakota
Phone Number: 1-800-829-9188
Press 1 for Sales Tax.

Phone Number: 615-253-0600
Press 1 for Sales Tax then 1 for Sales Tax yet again.

Phone Number: 1-800-252-5555
Press *(star) to bypass Tax ID then 0 for Agent.

Phone Number: 1-800-662-4335
Press 0 for Representative then 2 for General Tax.

Phone Number: 802-828-2551
Press 3 for Sales and Use Tax.

Phone Number: 804-367-8037
Press 4 for Agent then 1 for Sales Tax.

Phone Number: 1-800-647-7706
Press 1 for Touch Tone, 0 for Tax Specialist, 7 for Other, then finally 0 to bypass the Tax ID option.

West Virginia
Phone Number: 1-800-982-8297
Press 3 for Other then 3 for Other again.

Phone Number: 608-266-2776
Press 3 for Sales Tax Info then 3 for What is Taxable?

Phone Number: 307-777-5200
A representative immediately picks up! Expect to be transferred around, however.

This information was accurate as of the publish date of this post. If you find anything wrong, please let us know in the comments.


About FBARocks Bob Willey

My name is Bob Willey and I own Bob's Neat Books & Bob's Neat Stuff & ***** We've been selling on Amazon using FBA since June of 2008, and on Amazon since 2005. We are mostly FBA and we use FBA to sell practically anything! When it comes to selling on Amazon using FBA, we don't discriminate. The only requirement is that the items are profitable! We sell toys, games, books, and media items such as DVDs, CDs, even VHS tapes! We've also been selling on eBay since 1998 with over 11,000 feedbacks (100% Positive)!! Have been an eBay Trading Assistant for over 9 years. Also sell some Media items on eBay. ***** I also provide Seller Coaching services, designed to be one-on-one via Skype video, to target your exact needs, not generalized training, but specifically what YOU need. ***** I also moderate the YahooGroup FBAForum (see link below): ***** My background is varied, as I owned a computer consulting business for 28 years, and a Brick-n-mortar Auction House for 5 years with a weekly auction filling a 15,000 sq ft building. Plus I have done over 150 Estate Appraisals. OK, I enjoy STUFF.... *****
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One Response to Guest Post from TaxJar Find a Human in every State to talk to about Sales Tax

  1. Prep And Ship says:

    This is great info. Requesting permission to share it with our clients. Thanks

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